How hireEZ’s CRM Evolved For Recruiters By Recruiters

Written by Steven Jiang, CEO/Co-Founder of hireEZ

Do you remember where you were exactly two years ago?

I do.

On 2/2/22, I spent the night celebrating with my employees and the recruitment community in Mountain View, California.

Why?

We had just introduced our:

• New name (from Hiretual to hireEZ)
• New round of funding (raised by our partners at Conductive Ventures)
• New “outbound recruiting” category (that fundamentally changed how TA teams made hires)

It was a night our company will never forget.

Unfortunately, in the years following that special day, we’ve heard some complaints from our customers and the recruitment community.

Not about hireEZ.

In fact, our users were thrilled with the evolution of our recruiting platform. They echoed what our friend Greg McKeown at WilsonHCG shared that “hireEZ’s end-to-end outbound recruiting platform has helped to simplify our tech stack and reduce the need for several other tools.”

Instead, the complaints were about an older piece of technology occupying many TA team tech stacks and dominating their budgets.

The recruitment CRM.

Beyond our users, Aptitude Research observed the same complaints across talent acquisition.

Based on their findings, “Only 1 in 4 companies are very satisfied with their CRM, and only 15% of recruiters would recommend their CRM.”

That is troubling news for everyone in talent acquisition, especially for a tool meant to make recruiters’ lives easier.

Instead, these traditional CRMs:

• Create disjointed workflows
• Fail to automate time-consuming tasks
• Provide irrelevant insights that do not strengthen decision-making

And most significantly, none of them bring recruiters their most critical asset: candidates.

Honestly, it was very tough for me to hear that our users were struggling with their CRMs. Our customers have always been essential to us, and more than anything, we care about helping them.

In fact, some of our users’ biggest challenges, like rediscovering ATS talent, needing competitor and talent market data, and writing effective emails, led to some of our most significant innovations in the past two years across EZ Rediscovery, EZ Insights and autogenerated email functionality.

It hurt that hireEZ couldn’t empower our users with a solution to their CRM problems.

So we decided to change that.

I am so proud to introduce hireEZ 2.

It’s the only recruitment CRM built for recruiters by recruiters.

We worked tirelessly with our users and recruitment community to create a CRM with industry-leading sourcing, analytics and automation.

With the biggest CRM concerns in mind, our CRM:

1. Unifies recruiter workflows within a single system for ease of use
2. Maximizes productivity with automation for time-consuming tasks
3. Provides stronger insights and AI capabilities across candidate engagement, talent pool creation, applicant match, and more for better decision-making

And alongside our CRM, we’re still delivering recruiters unparalleled access to candidates.

With a recruitment CRM supporting greater team productivity and ROI, leaders can reduce unnecessary tool spend and finally have a CRM worthy of their investment.

So here we are two years later.

As we celebrate a new beginning for recruitment CRMs, we cannot thank our users and the recruitment community enough for their support.

This recruitment CRM isn’t for me. It isn’t even for hireEZ.

It’s for you – the one working to connect jobs to the right people.

Learn more about how hireEZ 2.