How IQTalent Partners Achieved 7x More Qualified Talent and Doubled Engagement Performance with hireEZ's Talent Acquisition Software

“When my team faced losing hireEZ, we had team members advocate internally and show how it outperformed our other platform. Today, we've increased our hireEZ seats and dramatically reduced spending on other platforms. Consolidating our tech stack with hireEZ saved us a significant amount of money.” - Chris Murdock, Founder at IQTalent
For nearly two decades, Chris Murdock has been at the forefront of recruitment industry innovation. With a desire to find new ways to connect companies to talent, he built his organization with a novel approach to on-demand recruiting.
The path to innovation is rarely a straight line and always requires change. For IQTalent, their recruiting team led that change to find effective technology. Chris explains, “We have never dictated what platform our team uses. We'll get a few seats with many different platforms, and our team will tell us what worked for them and brought ROI.”
So how did hireEZ become the go-to talent acquisition software for the IQTalent recruiting team? Here's how it happened.
On-Demand Sourcing and Recruiting Powered by hireEZ's Talent Acquisition Software
Today, 75 members of IQTalent's recruiting team leverage hireEZ to support market research, talent sourcing, and candidate engagement efforts for clients.
While IQTalent provides talent acquisition services across industries, their greatest focus is on behalf of clients in these three areas:

Healthcare, Pharmaceutical, Clinical, and Health Technology

Technology

Manufacturing, Industrial, and Construction

Yet, hireEZ was not their team's first platform to source and recruit talent. With more significant initial usage of another prominent recruiting platform, their team experienced challenges and suboptimal performance.
Challenges Using Other Platforms
Issues with Candidate Quality

Candidate quality is essential to any recruiting function. If you struggle to find quality talent, the downstream effect includes process inefficiencies and lack of ROI on your technology budget.

Chris explains, “With the other platform, our team was forced to reach out to more people because the initial candidates surfaced were frequently irrelevant. Our team had to reach out to seven times more people because the best candidates were not shown early on during searches.”

Automation and Engagement Issues

In addition to greater efforts to find and engage talent due to quality issues, the platform Chris' team employed was not up to par with their expectations.

Chris explains, “At the time, our team was using a different platform that was clunky and slow, and the response rates were lower than we expected.”

Lack of Innovation

As an organization that empowers its users to pick the platform that works for them, IQTalent is always trying to improve. That same mindset of improvement extends to the technology used.

Chris explains, “The other platforms stopped innovating and didn't listen to us like you have.”

With these challenges compounding, one of Chris' team members started using hireEZ's engagement suite and shared her success. Chris explains, “She told somebody else about her success, who then told somebody else who told somebody else… and before we all knew it, everyone on the team was using hireEZ.”

Candidate quality is essential to any recruiting function. If you struggle to find quality talent, the downstream effect includes process inefficiencies and lack of ROI on your technology budget.

Chris explains, “With the other platform, our team was forced to reach out to more people because the initial candidates surfaced were frequently irrelevant. Our team had to reach out to seven times more people because the best candidates were not shown early on during searches.”

In addition to greater efforts to find and engage talent due to quality issues, the platform Chris' team employed was not up to par with their expectations.

Chris explains, “At the time, our team was using a different platform that was clunky and slow, and the response rates were lower than we expected.”

As an organization that empowers its users to pick the platform that works for them, IQTalent is always trying to improve. That same mindset of improvement extends to the technology used.

Chris explains, “The other platforms stopped innovating and didn't listen to us like you have.”

With these challenges compounding, one of Chris' team members started using hireEZ's engagement suite and shared her success. Chris explains, “She told somebody else about her success, who then told somebody else who told somebody else… and before we all knew it, everyone on the team was using hireEZ.”

Solutions and Results with hireEZ
7x Higher Candidate Quality
One of Chris' team members directly compared candidates qualified with hireEZ against their previous platform. The difference was staggering, with 7x more candidates qualified from hireEZ.
Chris explained, “We were finding better-targeted results with more relevant candidates returned during sourcing in hireEZ.”
Powerful Automation and Candidate Engagement Performance
With a more substantial pool of qualified talent to engage, it only made sense that Chris' team saw engagement performance increase with an alignment between relevant candidates and roles.
Chris explained, “hireEZ's real strength is engagement. By allowing us to automate and create drip campaigns, we saw response rates double compared to the previously used platform. Results like this made hireEZ go viral amongst our team.”
He added, “The ability to do actual recruitment marketing to candidates was way better on hireEZ.”
Winning New Business and Managing Client Expectations with Talent Market Data
Chris and the team use hireEZ's talent market and competitive intelligence product, EZ Insights, in a few ways to support existing clients and bring in new ones.
“For prospective clients, we show them a report on their desired candidate pool to win their business. For existing clients, we help them understand when they have unrealistic expectations, whether it's location, diversity, or something else. We can show them if they won't have success finding talent based on their current requirements, but if they make certain adjustments based on the market, they can find what they're looking for.”
Increased Recruiting Process Efficiency
With a seamless workflow that spans market research, sourcing, and engagement, the IQTalent recruiting function has strengthened recruiting efficiency.
“Our team can send outreach to candidates the same day they do intakes with hireEZ because it's so efficient. So far, we've reduced the time it takes us to send candidates to clients by 25%, and we anticipate becoming even more efficient over time.”
Cross-Team Collaboration and Product Improvements
“Our approach is client, candidate, and colleague-centric. We care deeply about all three. Once we shared our foundations with Riad El Hout, our hireEZ CSM, he trained us on the most relevant features for our team. There was no extraneous information. Everything was relevant to what we were doing.”
Chris added, “Your team always listens to my team's needs. They feel heard when they send over an idea. When there's an issue, it gets resolved.”
A Strong Partnership for Years to Come
We are absolutely thrilled with the immense success that IQTalent experienced with hireEZ. We remain inspired by the internal team's advocacy for our product. The feedback from their team inspired us to evolve into an AI-driven sourcing and CRM platform with analytics and automation. We built it for recruiters by recruiters, and we can't wait to see how it impacts talent acquisition in the years to come.
View Our Partnership
About IQTalent
IQTalent provides full-service talent acquisition solutions on either an hourly, on-demand or contract RPO basis. Through two distinct brands - Caldwell and IQTalent- we leverage the latest innovations in AI to offer an integrated spectrum of talent acquisition services from candidate research and sourcing through to full recruitment at the professional, executive and board levels, as well as a suite of talent strategy and assessment tools that can help clients hire the right people, then manage and inspire them to achieve maximum business results.
About hireEZ
For nearly a decade, hireEZ has delivered global recruiting teams greater access to candidates with the world's first AI Sourcing solution. Today, hireEZ is the only recruitment CRM platform built for recruiters by recruiters. Empowered with industry-leading sourcing, analytics, and automation, hireEZ delivers talent so recruitment teams can successfully drive acquisition. For more information, visit hireez.com.
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